Support

In-Person, Call or Video Conference

  • ERMProtect is easy to set up and use.  Most clients complete the set up on their own.

  • If your administrator needs help with any aspects of the set up, he/she can call or email us.  We are also happy to schedule a webinar to walk you through the platform.

  • Once you start using ERMProtect, you can also call or email us with questions. Get in touch with us.

Administrator & User Guidelines

  • You have access to our step-by-step administrator and user guides.

  • The ERMProtect admin guide focuses on items such as following: How do I add a company logo to my account? How do I add a course to the Learning Library? How do I add a program? How do I add users to my account?

  • The ERMProtect user guide focuses on items such as the following: How do I add a profile picture? How do I begin a course? How do I use the Learning Library? How do I view a certificate of completion for my course?

Frequently Asked Questions