What Information We Collect
In order for you to access, use, register for, or purchase our Services, it is necessary for us to collect certain registration information in order to help us identify you, which may include your name, title, e-mail address, company name, industry, department, mailing address, and telephone number.
“Personal Information” is personally identifiable information such as your name, address, date of birth, phone number, and/or email address. In the scope of the products and services provided, the personal data that is generally collected is first name, last name, and business email address. ERMProtect collects the minimum information necessary to provide its products and services to you.
Our products and services are not directed at, or intended for use by, minors under the age of 18. Therefore, you hereby represent and warrant that you will not share or disclose such data to ERMProtect unless expressly agreed to in a signed writing by an authorized representative of ERMProtect.
Messages and Requests
When you send us an e-mail, or when you make an inquiry via e-mail, we collect your email address and the information necessary to identify you as the correct data subject.
Your messages and/or requests on our Site are generally only viewable by us. We may keep a complete log of all messages and requests sent on our Site.
This information is used by us to respond to your messages and/or requests and in the operation and improvement of our Services, including to track various trends and statistics relating to our Services.
Site Usage Information
When you use our Services, we may automatically collect usage information such as hardware and software information, media content information, usage or access time, and other analytics information (collectively, “Usage Information”). This Usage information is used by us in the operation and improvement of our Services, and to track various trends and statistics relating to our Services. Usage Information does not personally identify a company or individual.
We save certain information related to your interactions with our Services, such as your preferences as to subscriptions and notification settings.
You may change your information in your account by editing your profile on our Site. You may also request changes or deletions by e-mailing us at the e-mail address set forth below.
Information Access Request
Upon request, subject to legal and contractual limitations, ERMProtect will provide you with information about whether we hold any of your Personal Information. We will respond to your request, when permitted by law.
Note that there may be specific circumstances in which we cannot delete your Personal Information. When we delete your Personal Information, it will be erased from our records, however, the Personal Information may still be archived in our backups.
How We Use or Disclose Collected Information
Personally Identifiable Information
We will not sell or publish your personally identifiable information (information that you provide us which would identify a company or individual) to any third parties. We will only disclose your identifiable information when we are legally required to or under emergency circumstances. We will disclose your information if we believe that it is necessary to comply with a law, regulation, or valid legal procedure, such as a subpoena. We may also disclose your information when we believe it will be reasonably necessary to prevent imminent and serious bodily harm to a human being; to address or investigate fraudulent activity or security breaches; or to assert or protect our rights or property.
Your identifiable information may be shared with third parties who work on our behalf in order to provide the Services. These entities do not have any right to use the personally identifiable information we provide to them, beyond what is necessary to assist us.
Third Parties and Information Sharing
To provide our products and services, we may occasionally use third party businesses (“Third Party” or “Third Parties”) to perform specialized services in regard to data processing. We may share your Usage Information, in aggregate, with our partners. When we provide data to these businesses, they are not permitted to use the data outside of the scope for which we contracted them. Your Usage Information is greatly helpful to our partners and us as we seek to improve our Services in the future.
We reserve the right to save, use, publish, distribute, or sell your Sanitized Data (data that you provide us which has had the Personally Identifiable Information removed).
Use of Your Information
We use your information in the following ways:
- to create and maintain your account;
- to identify you as a user;
- to operate, maintain, and improve our Services;
- to personalize and improve your experience;
- to send you administrative e-mail;
- to notify you about changes to our Services;
- to respond to your comments or inquiries;
- to send you surveys or communications about our Services or the products and services of third parties, including our partners;
- to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity; and
- to make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback with your permission.
Data Integrity and Purpose Limitation
ERMProtect will use commercially reasonable measures to ensure information kept about you is accurate, complete, and current. We will not process Personal Information in a way that is incompatible with the purposes for which it has been collected. If your Personal Information has been disclosed to a third party, and it has been deemed incorrect by you, ERMProtect will work with Third Parties (if applicable) to request a correction to the information.
Newsletters and Opting Out
If you no longer wish to receive emails from us, you may “opt-out” by following the unsubscribe instructions provided in e-mails you receive from us or by contacting us directly at the contact information below.
We use third party analytics service(s) including Google Analytics to evaluate how users interact with our Services. It tells us usage and traffic information, such as the number of first-time visitors that visit our Services, how long the visitors stayed, and how the site or service was accessed. By knowing how people use our Services, we can make it better. For more information about how Google Analytics collects information about you, including how you can opt out, visit http://www.google.com/analytics/learn/privacy.html.
We take every commercially reasonable effort and precaution to secure your Personal, Billing, Account, and Remote Access information. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. However, no security system is impenetrable. We do not guarantee the complete security of any information that you provide us. You use our Services at your own risk, and are responsible for taking precautions to secure your information, such as preserving the secrecy of an account password.
ERMProtect is a Florida corporation whose servers are housed in the United States. All information supplied to us, and all information we collect, is transferred within the United States and is processed and, when applicable, stored according to United States laws and regulations.
800 S. Douglas Road North Tower 940
Coral Gables, Florida 33134